Rental Sim Card Japan
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March-April Peak Season! Please order early.

We give some refund for both SIM cards and mobile wi-fis that are posted back within 2 days from the start date (the first and second day of rental). If your device was not compatible with our SIM card, or if the mobile wi-fi didn't work well in your location, please post the item within 2 days from the start date to apply for some refund.

Also, we apply this refund rate when orders are canceled on the start date. This includes when packages are returned to us from the post office for not being collected or not being unsuccessfully delivered due to invalid address.

Please enclose the Refund Request Slip enclosed in the package to get a refund for SIM cards.

We will check the postmark on the return envelope and will not issue any refund unless it is posted by the above-mentioned date.

*Express shipping fee is non-refundable.


SIM Card

Handling Fee300 yen / SIM
Shipping Fee540 yen / Order

Mobile Wi-Fi Standard Speed

Handling Fee1650 yen / Device
Shipping Fee540 yen / Order

Mobile Wi-Fi High Speed & Unlimited Data Usage

Handling Fee2280 yen / Device
Shipping Fee540 yen / Order


To cancel your order, please contact us by email immediately.
Please keep in mind that there are time differences. Japan time (GMT +9:00).


SIM Card

Cancellation made between 4 days and 1 day before the start date.

Handling Fee300 yen / SIM
Shipping Fee540 yen / Order

Mobile Wi-Fi Standard Speed and High Speed

Cancellation made between 4 days and 1 day before the start date.

Handling Fee900 yen / Device
Shipping Fee540 yen / Order