Rental Start Date is the date you wish to start using the item, the date you want to pick up the package.

At this moment, you can choose 2019/01/27(YYYY/mm/dd) or later as the start date. *All items in a single order will have the same rental start date. FAQ

If you would like to start earlier than that, please purchase Express Shipping Fee to request Express Shipping. Details are written below.

If you wish to start the rental earlier than the date mentioned above, we can arrange express shipping for an additional fee (430 JPY). Please click the "Express Shipping" button below and it will be added to your cart.

We DO NOT accept express shipping to Hokkaido, Kyushu (Fukuoka, Kumamoto, Nagasaki, Ōita, Saga, Kagoshima & Miyazaki Prefecture), and Okinawa.

The earliest possible start date we accept for express orders at the moment is 2019/01/26.

*The package will be delivered to the delivery address by the night before the start date. The time of delivery cannot be fixed.
*We may not be able to accommodate the request when items are out of stock.
*The payment must be completed for the package to be sent out.

Please read our Terms of Use before ordering.

1. This service is Rental. All rented items need to be returned, including SIM cards.
2. You will be responsible for returning/posting the return package on the last day of your rental period in Japan.
3. You agree to compensate the amount stated in our Terms of Use in case you were unable to post the rented items on the return date, or not returning, or damaging (including cutting the SIM card), or losing the rented items.
4. Our SIM cards are for data only. You will not have a phone number and you will not be able to make calls or receive/send SMS.

• The package will be delivered to your address by the night before the start date you choose. The date and time of delivery cannot be fixed.
• The rental items are ready to be used when the package is delivered. You may start using them once you receive the item(s).
• For delivery to a residential address, the package will be posted in the mailbox. You don't need to be at home to sign.
• When the postal code is wrong or when the address is not complete or invalid, it takes longer than usual to deliver or it may be returned to us. Please double check the address before confirming your order.
• When we think the address you entered is not valid, we may send you an email to check again. Please reply as soon as you can otherwise the package may not be delivered in time.
• If you are receiving your package at Airbnb or your friend's house, please read this post: How to Receive Your Mail at an Airbnb Apartment Address on our travel website to avoid troubles.