|G12(42G120000)||Error from credit card company. We will send you an email with a URL where you can try again. If you still get the same error, please contact the credit card company.|
|G30(42G300000)||Credit card authorization failure. The credit card holder needs to contact the credit card company.|
|G83(42G830000)||Wrong credit card information or wrong expiration date. Please re-enter the correct information.|
NOTE: If you are using a credit card registered outside of Japan, your transaction may be blocked by your credit card company for security reasons. In this case, please call your company to give permission for international transactions.
If the rental item is not posted by the midnight on the return date, late charges will be billed on the renter's credit card..
|Item||Late Charges per day|
|SIM Card(110MB/day)||350 JPY|
|SIM Card(350MB/day)||580 JPY|
|Mobile Wifi Standard Speed||550 JPY|
|Moble Wifi High Speed & UNLIMITED DATA USAGE (Softbank&Wimax)||800 JPY|
|Portable Charger||100 JPY|
If the rental item is still not returned 5 days after the return date without any notice, it is considered lost; replacement charges will be billed on the renter's credit card. This charges will be applied for breaking or losing the item as well.
|SIM Card(110MB/day)||5,500 JPY|
|SIM Card(350MB/day)||6,500 JPY|
|Mobile Wifi Standard Speed||20,000 JPY|
|Moble Wifi High Speed & UNLIMITED DATA USAGE (Softbank&Wimax)||23,000 JPY|
|Portable Charger||2,000 JPY|
|Mobile Wi-Fi Damaged Screen Charges (All models of Mobile Wi-fi)||12,700JPY|
If the replacement charges are applied, the late charges will not be applied.
Should any of those charges be applied, it will be billed on your credit card. Please extend the rental if you are going to be late or contact us if you lost the rental items.