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A Note to All Customers Regarding Package Arrival:

If you do not find your package in the smaller postal box on your door, please take the following actions:

  1. Use the provided tracking number and tracking site provided in your shipping confirmation email to see if the package is reported as delivered.
  2. If delivery has been completed, check (or ask the manager of your accommodation to check) the postal box.
  3. In the case of a hotel, make sure that the original recipient name for your order is the one you are using when requesting your package.

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Dear Customers Using Softbank Wi-fi

You might receive some messages on your device but please ignore/delete them as they are not refereed to your contract with us.

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