• Rental SIM
• Compatibility
• APN Setting
• Troubleshooting

Check if your device is compatible before ordering.
Android devices
Apple devices

	The device must be UNLOCKED Our SIM card is for UNLOCKED devices, please make sure your device is SIM-free. Please rent our Mobile WiFi if you are not sure.
	The device must support one of the following frequency 4G(LTE) Band 1 (2100MHz), Band 19 (800MHz), Band 21 (1500MHz) 3G(W-CDMA/HSDPA/HSUPA) Band 1 (2100MHz), Band 19 (800MHz)
	Refunds & Cancellations We give a full refund for cancellations made 5 days or more prior to the start date of the rental period. We give not full but some refund to cancellation made later than that. Also, if the SIM was not compatible with your device, you can return it to us within 2 days from the start date and we will issue a some refund.

• Nano
• Micro
• Regular

Nano Size SIM Card

This is a list of devices which we have tested to assure compatibility.
There are devices that are not on this list but might work with our SIM card.
HOWEVER, the use of our SIM card with devices that are not on this list would be at your own risk.

Manufacturer	Devices	OS	SIM Size
Acer	Liquid Jade Primo	Windows 10Mobile	Nano
Apple	SIM free iPhone7 Plus model A1785	iOS11	Nano
Apple	SIM free iPhone7 model A1779	iOS11	Nano
Apple	SIM free iPhone6s Plus model A1687	iOS11	Nano
Apple	SIM free iPhone6s model A1688	iOS11	Nano
Apple	SIM free iPhone6 Plus model A1524	iOS10.2.1	Nano
Apple	SIM free iPhone6 model A1586	iOS10.2.1	Nano
Apple	SIM free iPhone5s model A1453	iOS11	Nano
Apple	SIM free iPhone5c model A1456	iOS10.2.1	Nano
Apple	SIM free iPhone5 model A1429 GSM model	iOS10.2.1	Nano
Apple	SIM free iPhone SE model A1723	iOS10.2.1	Nano
Apple	SIM free iPad mini model A1455	iOS9.3.5	Nano
Apple	SIM free iPad mini 4 model A1550	iOS10.2.1	Nano
Apple	SIM free iPad mini 3 model A1600	iOS10.2.1	Nano
Apple	SIM free iPad mini 2 model A1490	iOS10.2.1	Nano
Apple	SIM free iPad Air model A1475	iOS10.2.1	Nano
Apple	SIM free iPad Air 2 model A1567	iOS11	Nano
Apple	SIM free 9.7 inches iPad Pro model A1674	iOS10.2.1	Nano
Apple	SIM free 12.9 inches iPad Pro model A1652	iOS10.2.1	Nano
Apple	(sales in docomo) iPhone6s model A1688	iOS11.0	Nano
Apple	(sales in docomo) iPhone6 Plus model A1524	iOS11.0	Nano
Apple	(sales in docomo) iPhone6 model A1586	iOS10.2.1	Nano
Apple	(sales in docomo) iPhone5s model A1453	iOS10.2.1	Nano
Apple	(sales in docomo) iPhone5c model A1456	iOS10.2.1	Nano
Apple	(sales in docomo) iPhone X model A1902	iOS11	Nano
Apple	(sales in docomo) iPhone SE model A1723	iOS11	Nano
Apple	(sales in docomo) iPhone 8 Plus model A1898	iOS11	Nano
Apple	(sales in docomo) iPhone 8 model A1906	iOS11	Nano
Freetel	FREETEL PRIORI3S	Android5.1	Nano
Fujitsu	ARROWS Tab F-03G	Android4.4.4	Nano
Fujitsu	ARROWS NX F-04G	Android5.0.2	Nano
Fujitsu	arrows NX F-02H	Android5.1.1	Nano
Fujitsu	ARROWS NX F-02G	Android4.4.4	Nano
Fujitsu	arrows M03	Android6.0.1	Nano
Fujitsu	arrows M02	Android5.1.1	Nano
Fujitsu	arrows Fit F-01H	Android5.1.1	Nano
Huawei	P8lite ALE-L02	Android5.0	Nano
Huawei	nexus6P SIM free	Android6.0.1	Nano
Huawei	Huawei P8max	Android5.1.1	Nano
Huawei	Honor 6 Plus PE-TL10	Android4.4.2	Nano
KYOCERA	S301	Android4.4.4	Nano
Lenovo	YOGABOOK with Windows	Windows 10	Nano
Lenovo	YOGABOOK with Android	Android6.0.1	Nano
LG Electronics	nexus5X docomo/SIM free	Android6.0.1	Nano
LG Electronics	DM-01G	Android5.0.2	Nano
NEC	LAVIE Hybrid ZERO PC-HZ330GAS	Windows 10	Nano
NEC	LAVIE Hybrid ZERO	Windows 10	Nano
NEC	Aterm MR05LN		Nano
NEC	Aterm HT100LN		Nano
Panasonic	TOUGHPAD FZ-N1	Android5.1.1	Nano
Panasonic	Let's note CF-SZ6		Nano
Panasonic	Let's note CF-RZ6		Nano
P-UP	Mode1 RETRO MD-02P	Android7.0	Nano
SAMSUNG mobile	Galaxy S6 SC-05G	Android5.0	Nano
SAMSUNG mobile	Galaxy S6 edge SC-04G	Android5.0	Nano
SAMSUNG mobile	Galaxy Active neo SC-01H	Android5.1.1	Nano
Sharp	SR-01MW RoBoHoN	Android5.0.2	Nano
Sharp	DM-01H	Android5.1	Nano
Sharp	Disney Mobile on docomo SH-02G	Android4.4.4	Nano
Sharp	AQUOS ZETA SH-03G	Android5.0.2	Nano
Sharp	AQUOS ZETA SH-01H	Android5.1.1	Nano
Sharp	AQUOS ZETA SH-01G	Android4.4.4	Nano
Sharp	AQUOS PAD SH-05G	Android5.0.2	Nano
Sharp	AQUOS EVER SH-04G	Android5.0.2	Nano
Sharp	AQUOS Compact SH-02H	Android5.1.1	Nano
SONY	Xperia Z5 SO-01H	Android5.1.1	Nano
SONY	Xperia Z5 Premium SO-03H	Android5.1.1	Nano
SONY	Xperia Z5 Compact SO-02H	Android5.1.1	Nano
SONY	Xperia Z4 Tablet SO-05G	Android5.02	Nano
SONY	Xperia Z4 SO-03G	Android5.0.2	Nano
SONY	Xperia Z3 SO-01G	Android4.4.4	Nano
SONY	Xperia Z3 Compact SO-02G	Android4.4.4	Nano
SONY	Xperia A4 SO-04G	Android5.02	Nano
Yamada Denki	Every Phone PW	Android7.0	Nano

Micro Size SIM Card

This is a list of devices which we have tested to assure compatibility.
There are devices that are not on this list but might work with our SIM card.
HOWEVER, the use of our SIM card with devices that are not on this list would be at your own risk.

Manufacturer	Devices	OS	SIM Size
Acer	Liquid Z530	Android5.1	Micro
ALCATEL	ONETOUCH IDOL3	Android5.0.2	Micro
Apple	SIM free iPhone4S	iOS9.3.5	Micro
Apple	SIM free iPhone4	iOS7.1.2	Micro
Apple	SIM free iPad2	iOS9.3.4	Micro
Apple	SIM free iPad 3	iOS6.0.1	Micro
Apple	SIM free iPad	iOS5.1	Micro
ASUS	PadFone2	Android4.1.1	Micro
ASUS	Nexus7 2013 model	Android4.3	Micro
ASUS	Nexus7 2012 model	Android4.1.2	Micro
ASUS	Fonepad Note 6	Android4.2.2	Micro
ASUS	Fonepad ME371MG	Android4.1.2	Micro
ASUS	Fonepad 7	Android4.2.1	Micro
ASUS	ASUS Zenfone5 A500KL	Android4.4.2	Micro
ASUS	ASUS ZenFone 2 Laser	Android5.0.2	Micro
ASUS	Asus Pad TF303CL	Android4.4.2	Micro
DELL	Venue 11 Pro	Windows 8.1 Pro 64bit	Micro
Freetel	XM FT 142D	Android4.4	Micro
Freetel	FREETEL MIYABI FTJ152C	Android5.1	Micro
Freetel	FREETEL KATANA02	Windows 10 Mobile	Micro
Freetel	FREETEL KATANA01	Windows 10 Mobile	Micro
Fujitsu	REGZA Phone T-02D	Android4.0.4	Micro
Fujitsu	REGZA Phone T-01D	Android2.3	Micro
Fujitsu	Girls' F-03D	Android2.3.5	Micro
Fujitsu	F-12D	Android4.0	Micro
Fujitsu	F-09E	Android4.2.2	Micro
Fujitsu	F-04F	Android4.2.2	Micro
Fujitsu	Disney Mobile on docomo F-08D	Android4.0	Micro
Fujitsu	Disney Mobile on docomo F-07E	Android4.2.2	Micro
Fujitsu	Disney Mobile on docomo F-03F	Android4.2.2	Micro
Fujitsu	ARROWS X LTE F-05D	Android2.3.5	Micro
Fujitsu	ARROWS X F-10D	Android4.0.3	Micro
Fujitsu	ARROWS X F-02E	Android4.1.2	Micro
Fujitsu	ARROWS V F-04E	Android4.0.4	Micro
Fujitsu	ARROWS Tab Q775	Windows 8.1	Micro
Fujitsu	ARROWS Tab Q736	Windows 10 Pro（64bit）	Micro
Fujitsu	ARROWS Tab LTE F-01D	Android3.2	Micro
Fujitsu	ARROWS Tab F-05E	Android4.0.4	Micro
Fujitsu	ARROWS Tab F-02F	Android4.2.2	Micro
Fujitsu	ARROWS NX F-06E	Android4.2.2	Micro
Fujitsu	ARROWS NX F-05F	Android4.4.2	Micro
Fujitsu	ARROWS NX F-01F	Android4.2.2	Micro
Fujitsu	ARROWS Me F-11D	Android4.0	Micro
Fujitsu	ARROWS Kiss F-03E	Android4.0	Micro
Fujitsu	ARROWS F-07D	Android2.3.5	Micro
Fujitsu	ANTEPRIMA F-09D	Android4.0.3	Micro
Fujitsu	3 F-06F	Android4.4.2	Micro
Fujitsu	2 F-08E	Android4.2.2	Micro
Huawei	Media Pad X1 7.0	Android4.2	Micro
Huawei	Media Pad M1 8.0	Android4.2	Micro
Huawei	dtab d-01H	Android5.1.1	Micro
Huawei	dtab d-01G	Android4.4.4	Micro
Huawei	dtab Compact d-02H	Android5.1.1	Micro
Huawei	Ascend P7	Android4.4	Micro
Huawei	Ascend Mate7 MT7-J1	Android4.4.2	Micro
Huawei	Ascend HW-01E	Android4.0.4	Micro
Huawei	Ascend G620S	Android4.4	Micro
Huawei	Ascend G6	Android4.3	Micro
Huawei	Ascend D2 HW-03E	Android4.1.2	Micro
Japan Communications Inc.	VAIO Phone VA-10J	Android5.0	Micro
KYOCERA	TORQUE SKT01	Android4.2.2	Micro
Lenovo	Lenovo YOGA Tablet 2-830L	Android4.4.2	Micro
Lenovo	Lenovo YOGA Tablet 2-1051L	Windows 8.1 with bing	Micro
Lenovo	Lenovo YOGA Tablet 2-1050L	Android4.4.2	Micro
Lenovo	Lenovo Yoga Tab 3 Pro 10 YT3X90F	Android5.1.1	Micro
Lenovo	Lenovo Yoga Tab 3 10YT3-X50L	Android5.1.1	Micro
LG Electronics	Optimus Vu L-06D	Android4.0.4	Micro
LG Electronics	Optimus LIFE L-02EM	Android4.0	Micro
LG Electronics	Optimus it L-05E	Android4.2.2	Micro
LG Electronics	Optimus it L-05D	Android4.0.4	Micro
LG Electronics	Optimus G2 L-01F	Android4.2.2	Micro
LG Electronics	Optimus G Pro L-04E	Android4.1	Micro
LG Electronics	Optimus G L-01E	Android4.0.4	Micro
LG Electronics	Nexus 5	Android4.4	Micro
LG Electronics	Nexus 4	Android4.3	Micro
LG Electronics	G2 mini	Android4.4	Micro
mouse computer	MADOSMA	Windows Phone 8.1 Update 2	Micro
NEC	MEDIAS TAB UL N-08D	Android4.0	Micro
NEC	Lavie Tab TS708/T1W	Android4.4.2	Micro
NEC	Aterm MR04LN		Micro
NEC	Aterm MR03LN		Micro
NEC	Aterm MR02LN		Micro
NEC CASIO	MEDIAS X N-07D	Android4.0.4	Micro
NEC CASIO	MEDIAS X N-06E	Android4.2.2	Micro
NEC CASIO	MEDIAS X N-04E	Android4.1.2	Micro
NEC CASIO	MEDIAS W N-05E	Android4.1.2	Micro
NEC CASIO	MEDIAS U N-02E	Android4.0	Micro
NEC CASIO	MEDIAS PP N-01D	Android2.3.5	Micro
NEC CASIO	MEDIAS LTE N-04D	Android2.3.6	Micro
NEC CASIO	MEDIAS ES N-05D	Android4.0	Micro
NEC CASIO	Disney Mobile on docomo N-03E	Android4.0	Micro
NETGEAR	AirCard AC785-100JPS		Micro
Panasonic	P-04D	Android2.3	Micro
Panasonic	LUMIX Phone P-02D	Android2.3.5	Micro
Panasonic	JT-H580VT	Android3.2.1	Micro
Panasonic	ELUGA X P-02E	Android4.1	Micro
Panasonic	ELUGA V P-06D	Android4.0	Micro
Panasonic	ELUGA power P-07D	Android4.0.4	Micro
Panasonic	ELUGA P P-03E	Android4.2.2	Micro
Panasonic	ELUGA Live P-08D	Android4.0	Micro
Panasonic	Disney Mobile on docomo P-05D	Android2.3	Micro
PIXELA	PIX-MT100		Micro
P-UP	mode1 MD-01P	Android5.1.1	Micro
SAMSUNG mobile	GALAXY Tab S 8.4 SC-03G	Android4.4.4	Micro
SAMSUNG mobile	GALAXY Tab 7.7 Plus SC-01E	Android4.1.1	Micro
SAMSUNG mobile	GALAXY S5 SC-04F	Android4.4.2	Micro
SAMSUNG mobile	GALAXY S5 ACTIVE SC-02G	Android4.4.4	Micro
SAMSUNG mobile	GALAXY S4 SC-04E	Android4.2.2	Micro
SAMSUNG mobile	GALAXY S III SC-06D	Android4.0.4	Micro
SAMSUNG mobile	GALAXY S III SC-03E	Android4.1	Micro
SAMSUNG mobile	GALAXY Note SC-05D	Android4.0	Micro
SAMSUNG mobile	GALAXY Note II SC-02E	Android4.0.4	Micro
SAMSUNG mobile	GALAXY Note Edge SC-01G	Android4.4.4	Micro
SAMSUNG mobile	GALAXY Note 3 SC-01F	Android4.3	Micro
SAMSUNG mobile	GALAXY J SC-02F	Android4.3	Micro
Sharp	Q-pot.Phone SH-04D	Android2.3.4	Micro
Sharp	for SH-05E	Android4.0	Micro
Sharp	for 2 SH-03F	Android4.0.4	Micro
Sharp	Disney Mobile on docomo SH-05F	Android4.2.2	Micro
Sharp	AQUOS ZETA SH-04F	Android4.4.2	Micro
Sharp	AQUOS PHONE ZETA SH-09D	Android4.0.4	Micro
Sharp	AQUOS PHONE ZETA SH-06E	Android4.2.2	Micro
Sharp	AQUOS PHONE ZETA SH-02E	Android4.0.4	Micro
Sharp	AQUOS PHONE ZETA SH-01F	Android4.2.2	Micro
Sharp	AQUOS PHONE sv SH-10D	Android4.0	Micro
Sharp	AQUOS PHONE st SH-07D	Android4.0.4	Micro
Sharp	AQUOS PHONE slider SH-02D	Android2.3.5	Micro
Sharp	AQUOS PHONE si SH-07E	Android4.2.2	Micro
Sharp	AQUOS PHONE si SH-01E	Android4.0.4	Micro
Sharp	AQUOS PHONE SH-06D	Android4.0	Micro
Sharp	AQUOS PHONE SH-01D	Android2.3.5	Micro
Sharp	AQUOS PHONE f SH-13C	Android2.3	Micro
Sharp	AQUOS PHONE EX SH-04E	Android4.1	Micro
Sharp	AQUOS PHONE EX SH-02F	Android4.2.2	Micro
Sharp	AQUOS PAD SH-08E	Android4.2.2	Micro
Sharp	AQUOS PAD SH-06F	Android4.4.2	Micro
SONY	Xperia Z2 Tablet SO-05F	Android4.4.2	Micro
SONY	Xperia Z2 SO-03F	Android4.4.2	Micro
SONY	Xperia Z1 SO-01F	Android4.2.2	Micro
SONY	Xperia Z1 f SO-02F	Android4.2.2	Micro
SONY	Xperia Z SO-02E	Android4.1	Micro
SONY	Xperia Tablet Z SO-03E	Android4.1.2	Micro
SONY	Xperia SX SO-05D	Android4.0.4	Micro
SONY	Xperia NX SO-02D	Android4.0	Micro
SONY	Xperia GX SO-04D	Android4.0.4	Micro
SONY	Xperia AX SO-01E	Android4.0.4	Micro
SONY	Xperia A2 SO-04F	Android4.4.2	Micro
SONY	Xperia A SO-04E	Android4.1.2	Micro
SONY	VAIO S1 VJS1111AZA1B	Windows 10 Pro 64bit	Micro
TCT Mobile Limited	ALCATEL ONETOUCH IDOL 2 S	Android4.3	Micro
Toshiba	dynabook Tab S80	Windows8.1	Micro
Yamada Denki	Every Phone EN	Android7.0	Micro
ZTE	MF98N		Micro
ZTE	Blade V6	Android5.0.2	Micro

Regular Size SIM Card

This is a list of devices which we have tested to assure compatibility.
There are devices that are not on this list but might work with our SIM card.
HOWEVER, the use of our SIM card with devices that are not on this list would be at your own risk.

Manufacturer	Devices	OS	SIM Size
Covia	FleaPhone CP-D02	Android4.0	Regular
Fujitsu	F-12C	Android2.3.4	Regular
Google	GDD Phone	Android1.5	Regular
Huawei	IDEOS	Android2.2.1	Regular
Lenovo	IdeaTab A2107A 3G model	Android4.0.3	Regular
Lenovo	ThinkPad Tablet 3G model	Android3.1	Regular
LG Electronics	Optimus bright L-07C	Android2.3	Regular
LG Electronics	Optimus chat L-04C	Android2.2	Regular
LG Electronics	Optimus LTE L-01D	Android2.3.5	Regular
LG Electronics	Optimus Pad L-06C	Android3.1	Regular
LG Electronics	PRADA phone by LG L-02D	Android2.3.7	Regular
NEC	MEDIAS N-04C	Android2.2	Regular
NEC	MEDIAS WP N-06C	Android2.3	Regular
Panasonic	P-01D	Android2.3	Regular
Panasonic	P-07C	Android2.3	Regular
POLAROID	LINEAGE V10B	Android4.2.2	Regular
SAMSUNG mobile	GALAXY NEXUS SC-04D	Android4.0.1	Regular
SAMSUNG mobile	GALAXY S II LTE SC-03D	Android2.3.6	Regular
SAMSUNG mobile	GALAXY S II SC-02C	Android2.3.3	Regular
SAMSUNG mobile	GALAXY S SC-02B	Android2.2	Regular
SAMSUNG mobile	GALAXY Tab 10.1 LTE SC-01D	Android3.2	Regular
SAMSUNG mobile	GALAXY Tab 7.0 Plus SC-02D	Android3.2	Regular
SAMSUNG mobile	GALAXY Tab SC-01C	Android2.2	Regular
Sharp	AQUOS PHONE SH-12C	Android2.3	Regular
Sharp	LYNX 3D SH-03C	Android2.1	Regular
Sharp	LYNX SH-10B	Android1.6	Regular
SONY	Xperia acro HD SO-03D	Android4.0	Regular
SONY	Xperia acro SO-02C	Android2.3	Regular
SONY	Xperia arc SO-01C	Android2.3/2.3.3	Regular
SONY	Xperia PLAY SO-01D	Android2.3	Regular
SONY	Xperia ray SO-03C	Android2.3	Regular
SONY	Xperia SO-01B	Android1.6/2.1	Regular
TEKWIND	CLIDE10	Android4.4.4	Regular
TEKWIND	CLIDE9	Windows8.1	Regular
Toshiba	dynabook R82	Windows8.1	Regular
Toshiba	REGZA Phone T-01C	Android2.1	Regular

*We cannot guarantee the compatibility as we have not tested these devices.

The following devices have been found to be incompatible with our SIM Card.

Please rent our Mobile WiFi

Does not support Blackberry handset & Prepaid Phone.

• There are devices that are not listed as compatible but might work with our SIM card as long as it meets the required condtion.
• Using our SIM card with any device that are not on the list will be at your own risk.
• Blackberry handset is not compatible.
• On some devices, signal bars does not appear on the display but you can still access to the Internet.
• If you set a wrong date or time, it might not work.
• You might need to turn off LTE mode.
• According to the law, devices which do not have or display (digitally) this mark cannot be used in Japan.
• This test has been done for Internet surfing only. It does not guarantee any other messaging features and applications.