Please read the following page carefully for the details. How to Receive the Rental Items
Post Offices at the Airports: Location and Opening hours
|Narita Airport Terminal 1||8:30 - 20:00||Everyday||4F: Departure Lobby||MAP|
|Narita Airport Terminal 2||8:30 - 20:00||Everyday||3F: Departure Lobby||MAP|
|Narita Airport Terminal 3||N/A||N/A||Please use the post office in Terminal 2.||MAP|
|Kansai(KIX) Airport||9:00 - 17:00||Everyday||Terminal 1, 2F South||MAP|
|Chubu(Centrair) Airport||9:00 - 17:00||Weekdays Only||1F||MAP|
|New Chitose (Hokkaido) Airport||9:00 - 17:00||Everyday||2F: Arrival Lobby||MAP|
|Haneda Airport(Domestic)||9:00 - 17:00||Weekdays Only||Terminal 1, 1F (Domestic)||MAP|
*Please make sure you allow yourself plenty of time to collect the package. We recommend you choose this option only if your flight is scheduled to arrive early enough before the closing time of the post office, in case the flight delays.
*This service is currently available only at the airports listed above.
*Please make sure you enter your PASSPORT NAME as the recipient of the package. You will need to present your passport to collect the package at the airport post office. When the name is different, they will not release the package.
Our service is rental. All items including SIM cards need to be posted back on the last day of your rental.
Late charges will be applied if you do not post the return envelope on the return date. We will check the postmark on the envelope as well as the data usage history.
You may be able to find the red mailbox on streets and in the airports.
*At the airports, there are no mailboxes after you pass the security check. Please make sure you post it before you proceed to the security check.
*In some terminals in the airports, there may be no mailbox. Please check the official website of the airport terminal you are going to use.
Please read the following page carefully for the details. How to Return the Rental Items