• Rental SIM
• Compatibility
• APN Setting
• Troubleshooting

Technical requirements

The device must be UNLOCKED

Our SIM card is for UNLOCKED devices, please make sure your device is SIM-free.
If you don't know if your device is unlocked or not, please ask the store where you purchased your device.
Please rent our Mobile WiFi if you are not sure.

The device must support one of the following frequency

LTE Band 1 (2.1GHz), Band 3 (1.7GHz), Band 19 (800MHz), Band 21 (1.5Hz)
W-CDMA/HSDPA/HSUPA Band 1 (2.1GHz), Band 6 (800MHz), Band 19 (800MHz)

Rental SIM : Refunds & Cancellations

We give a full refund for cancellations made 5 days or more prior to the start date of the rental period.
We give not full but some refund to cancellation made later than that. Also, if the SIM was not compatible with your device, you can return it to us within 2 days from the start date and we will issue a some refund.