Once data usage exceeds 20GB over any 3 consecutive days, the speed is limited to max. 1Mbps for 1-2 days.
*Softbank Rentals will come with one of two device models, identical in service. The smaller model is the same in appearance as the Docomo device
Once the data usage exceeds 150GB over in a month, the speed is limited to max. 256kbps following day.
Once the data usage exceeds 350MB/day, speed is limited to max. 256Kbps until 12AM the same day.
Once data usage exceeds 200MB/day, speed is limited to max. 256Kbps until 12AM the same day.
Renting a Pocket Wifi in Japan is the best way to access high-speed Internet during your visit.
All plans offer UNLIMITED DATA USAGE, however, the network speed will drop after high-speed data allotment is used.
You may encounter weak or temporarily dropped service in cars, underground, in tunnels, between tall buildings, at high elevations, and in mountainous regions.
The advertised battery life is an estimate. Actual battery life will vary based on the usage.
For heavy data users, we recommend our WiFi plan. Once again, an easy long-term option with no contract and no commitments. Use WiFi at home or on the go! Save the costly installation fees and avoid long contracts that come with home WiFi or renting a Pocket WiFI yourself. Choose a monthly plan with CDJapan Rental, and cancel at any time. And of course, the longer you rent, the greater discount you’ll receive!
After your initial order, purchase one-month of use at a time, or for even greater savings, pay ahead and don’t worry about payments for 6 months or a year!.
Here's an example of a 5 month plan. Request monthly payments, and the end of each month, you will receive a reminder emailing asking you to purchase service for the following month. If you want to cancel, simply return the item the last day of your current rental.
Softbank Wi-Fi Unlimited Plans With our monthly plans, the longer you rent, the more you save.
| Month 1 | Month 2 | Month 3 | Month 4 | Month 5 |
|---|---|---|---|---|
| 22% OFF | 22% OFF | 22% OFF | ||
| ¥12,570 | ¥12,570 | ¥9,810 | ¥9,810 | ¥9,810 |
Total for 5 months: ¥54570
| Month 1 | Month 2 | Month 3 | Month 4 | Month 5 |
|---|---|---|---|---|
| ¥22,360(¥11,180/Month) | ¥9,810 | ¥9,810 | ¥9,810 | |
Total for 5 months: ¥ 51790
Among longterms users, we have requests for paying all upfront, while others inquire about monthly plans. We have payment plans for every kind of customer
1. Pay Everything Upfront
If your period of stay is decided, purchase from 6 months at the start of your rental. Even after the rental period has ended, the extension is possible.
2. Pay as You Got
Some people prefer paying monthly. Begin your plan by purchasing a 30-day rental, and then extend by 30 days each month to fit your stay.
In order to protect our customer's personal information, we do not implement automatic charges. Two days before the end of each rental, an e-mail is sent out with a link for purchasing extensions. From here, extend however long you would like. Extensions can also be made at any time from My Page.
In order to receive our special longterm rate, begin with a plan 90 days or longer. Purchasing from this length will automatically apply the lowest daily rate to your rental.
Unlimited data!
NO additional fees!
Easy to use!
Receive a fully charged device and be online in seconds.
Easy pickup and return!
Pickup at your accommodation, office, or the airport.
Return using our prepaid envelope and drop your item in any postbox in Japan.
So many conveniences have appeared that make travelling in Japan easier than ever. HOWEVER, if there is one thing that tourists still struggle with, it's a lack of free public WiFi.
Because cyber security is something that is very important in Japan, there are hurdles for tourists to get connected without some sort of verification. Accessing free WiFi often means needing a Japanese phone number or access to e-mail to register for free Internet service. (But how you gonna get to your e-mail when you don't have Internet to start?!)Whether this for better or worse (some people do appreciate the security, not having personal information stolen is a plus) this is the state of things currently, so it's wise to get a portable WiFi device, known as pocket WiFi, in preparation for your journey!
If you come from a country where using Pocket WiFi isn’t the norm, first it’s important to get an idea of just what Pocket WiFi is. Pocket WiFi is basically a portable Internet router. Pocket WiFi’s have an internal SIM card, and rely on the network service of telecom carriers on the 3G or 4G/LTE networds. Using a Pocket WiFi works just as your home Internet does. Devices have an SSID and password/key that are necessary for accessing the connection. Pocket WiFi gets its name based on its size, which fits comfortably in a pocket.
So for the travelers and short term visitors to Japan, many people question whether or not they should go for a Pocket WiFi or a disposable SIM Card. (It’s probably not worth it to even think about paying roaming charges for your home provider, it’ll be expensive, and in Japan, the chances that the compatibility of the Network Bands will give you good service is pretty low…)
There are some free options, such as the WiFi found in cafes, or in major JR Stations or the Tokyo Metro subway stations, but these are not totally reliable
So lets talk about the specific benefits of using Pocket WiFi !
These are the most popular Pocket WiFi service providers in Japan.
Pocket wi-fi is a palm-size portable device that functions as a personal WiFi hotspot. All wi-fi enabled devices such as smartphones, tablets, and laptops are compatible.
Orders with CDJapan Rental include a charging cable and AC adapter. Estimated battery life of each device is 5 to 10 hours depending on model and usage. For all day use, we recommend renting a portable charger. (Rent Portable Charger together!)
Getting online is easy!
*The SSID and password will be enclosed in the package.
For more FAQ, please visit the following page: FAQ.
Extend your rental period easily from your My Page, anytime before the return date.
Extension packages are available for purchase once the package is sent out.
See extension rates below:
Rest easy, knowing if you have problems with the device, we offer partial refunds. Please contact us and post back the items within 2 days from the start date. *Express shipping fee is non-refundable.
We issue a full refund when an order is cancelled 5 days or more prior to the start date. Cancellations made later will receive a partial refund.
See our Refund and Cancellation page for full details. Refund and Cancellation
* Once the payment is completed, a confirmation email of your order payment will be sent.
* Once your package is sent out, a delivery information email with the tracking number of the package will be sent.
* A reminder email will be sent few days before the return date.
Please read the following page carefully for the details. How to Receive the Rental Items
Post Offices at the Airports: Location and Opening hours
| Narita Airport Terminal 1 | 8:30 - 20:00 | Everyday | 4F: Departure Lobby | MAP |
| Narita Airport Terminal 2 | 8:30 - 20:00 | Everyday | 3F: Departure Lobby | MAP |
| Narita Airport Terminal 3 | N/A | N/A | Please use the post office in Terminal 2. | MAP |
| Kansai(KIX) Airport | 9:00 - 17:00 | Everyday | Terminal 1, 2F South | MAP |
| Chubu(Centrair) Airport | 9:00 - 17:00 | Weekdays Only | 1F | MAP |
| New Chitose (Hokkaido) Airport | 9:00 - 17:00 | Everyday | 2F: Arrival Lobby | MAP |
| Haneda Airport(Domestic) | 9:00 - 17:00 | Weekdays Only | Terminal 1, 1F (Domestic) | MAP |
IMPORTANT
*Please make sure you allow yourself plenty of time to collect the package. We recommend you choose this option only if your flight is scheduled to arrive early enough before the closing time of the post office, in case the flight delays.
*This service is currently available only at the airports listed above.
*Please make sure you enter your PASSPORT NAME as the recipient of the package. You will need to present your passport to collect the package at the airport post office. When the name is different, they will not release the package.
Our service is rental. All items including SIM cards need to be posted back on the last day of your rental.
Late charges will be applied if you do not post the return envelope on the return date. We will check the postmark on the envelope as well as the data usage history.
You may be able to find the red mailbox on streets and in the airports.
*At the airports, there are no mailboxes after you pass the security check. Please make sure you post it before you proceed to the security check.
*In some terminals in the airports, there may be no mailbox. Please check the official website of the airport terminal you are going to use.
Please read the following page carefully for the details. How to Return the Rental Items
