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Recognizing and understanding the importance of your privacy, CDJapan Rental (Neo Wing Co.) commits itself to protecting the security of your personal information with utmost care as detailed in this Privacy Policy. By using our website, you are accepting the terms and conditions of this Privacy Policy.

Personal Information

Personal information is defined in this Privacy Policy as any information, or any combination of information that can be used to identify an individual.

How We Collect Your Information

We collect and store your personal information you enter on our website, including your name, gender (optional), date of birth, shipping address, billing address, phone number, email address, passport number and its expiry date, and credit card details. Some other information may be collected and stored automatically, including records and details of your orders, IP (Internet protocol) address, and URL (Uniform Resource Locator) of the website from which our website is linked. We may be affiliated with third-party companies for jointly providing certain types of services, and such companies may provide us with personal information, but it will not be without your prior consent.

How We Use Your Information

Information we collect is used only and strictly for the purposes of providing our services, processing orders, and for providing customer support whenever it is needed. We may also use the information we collect to perform statistical analysis and to monitor online activities in order to improve the quality of our website and services.

Releasing Personal Information

We may release personal information in circumstances in which we reasonably believe it is appropriate for complying with law, or for protecting the rights, safety, and property of CDJapan Rental(Neo Wing Co.), our users, or others. Also, we may share personal information with third-party companies as detailed in Sharing Personal Information With Third Parties. Otherwise, we do not release any personal information to others for any purpose or reason.

Sharing Personal Information With Third Parties

To make certain aspects of our services possible, third-party companies may work on our behalf to perform certain functions. Also, some companies may extend their own membership programs through us. We share personal information with such third parties only to an extent that allows them to perform their functions for us, or to extend their membership programs as detailed below. In each case, the third party involved is contractually obligated to protect the confidentiality and the security of the personal information we share, and they are also contractually prevented to use personal information we share for any other purpose.

Credit Card Companies

Credit card companies and their vendors process credit card payments. We share credit card details, and other personal information necessary, in some cases, for processing credit card payments.

Delivery Companies

Delivery companies deliver packages we ship. We only share personal information necessary for delivery.

Privacy Protection for EEA Users (Updated: May 5, 2018 )

For users receiving orders in the EEA (European Economic Area), that is, the EU (European Union) countries, Iceland, Liechtenstein and Norway, please be advised of the following additional terms.

Your user data are being transferred and kept on a server located in JAPAN, managed and maintained by CDJapan (Neowing Corporation). Although the Council of Europe has not yet approved the Japanese data protection standard, CDJapan (Neowing Corporation) will manage and use these data appropriately and in a responsible way.

Upon request, the user may access, modify and or encrypt the data submitted, please contact us for further information. The user is also able to report any mishandling of personal data by CDJapan (Neowing Corporation) to the relevant EEA authority.