Stay Mobile in Japan!

Get connected through one of Japan's widest, fastest networks. Softbank's Prepaid SIM is a one-time use data-only SIM card for your time in Japan. All SIMs provide UNLIMITED Data for use with smartphones and tablets.
*Customers are eligible for refund for any reason with purchase of insurance.

SoftBank Unlimited Prepaid SIM

SIMs come in Nano size. Micro and Regular Size Adaptors available upon request

Prepaid SIM Insurance 880 JPY

One of the greatest risks of purchasing a Prepaid SIM is that it won't actually work in your phone...Some of rental customers purchase at places like the airport only to find the SIM won't connect, and no refund is available.
With this in mind, we've created a special policy: purchase insurance and if your SIM doesn't work, post the item for return to us within 2 days of pickup to receive a full refund.

Terms of Insurance

• Excluding the 880 JPY cost of insurance, 100% of charges will be refunded.
• Items must be posted for return within two days of the pickup date.
• A return envelope will be included for those who purchase insurance. Return shipping is free.
QTY

Specifications

Precaution Statement for Prepaid SIM Card

• Please start using your SIM within 14 days of your pick up date.
  SIM activation will not be possible after 14 days have passed.
• Actual speeds vary depending on the location and the cellular network status.
• Minimum Download and Upload Speeds not Guaranteed.

Compatible Devices

In order to use a Prepaid SIM, devices must be UNLOCKED. For locked items, we recommend a Pocket WiFi Rental.
LTE: Band 1 (2100 MHz) / Band 3 (1700 MHz) / Band 8 (900 MHz) / Band 41 (2500 MHz)
W-CDMA (3G): Band 1 (2100 MHz) / Band 8 (900 MHz)

Settings

1．Insert the SIM Card into your device

2. Enter APN Settings, Save.

3. Delete additional APN profiles for improved service

Activation by Phone or Internet Connection Not Necessary.
For more details, refer to the SET up Guide included with your item.

What's Included

• SIM Card
• Set-up Guide
• Troubleshooting Guide with contact for Customer Support
• Return Envelope if Insurance was purchased

SoftBank Prepaid SIM FAQ

What SIM Card Sizes are Available?

While only Nano SIMs are available, adaptors for Micro and Regular size SIMs can be provided free of charge.

Can I use my SIM to make calls?

All SIMs are data-only and cannot be used for voice calling.

If I can't use the SIM, can I receive a refund?

Refunds are available only to those who purchase insurance. If you are having trouble connecting with your SIM, please Contact Us.
For unusuable SIMs, a refund will be provided when posted back to us within 2 days of the pickup date.

Can I add data?

All SIMs are unlimited. No data can be added.

Can I extend the period of my Prepaid SIM？

Usage periods cannot be extended. For those needing longer service, please Contact Us

Note: Prepaid Sim Cards are not eligible for discount by coupon.