We collect and store your personal information you enter on our website, including your name, gender (optional), date of birth, shipping address, billing address, phone number, email address, passport number and its expiry date, and credit card details. Some other information may be collected and stored automatically, including records and details of your orders, IP (Internet protocol) address, and URL (Uniform Resource Locator) of the website from which our website is linked. We may be affiliated with third-party companies for jointly providing certain types of services, and such companies may provide us with personal information, but it will not be without your prior consent.
Information we collect is used only and strictly for the purposes of providing our services, processing orders, and for providing customer support whenever it is needed. We may also use the information we collect to perform statistical analysis and to monitor online activities in order to improve the quality of our website and services.
We may release personal information in circumstances in which we reasonably believe it is appropriate for complying with law, or for protecting the rights, safety, and property of CDJapan Rental(Neo Wing Co.), our users, or others. Also, we may share personal information with third-party companies as detailed in Sharing Personal Information With Third Parties. Otherwise, we do not release any personal information to others for any purpose or reason.
To make certain aspects of our services possible, third-party companies may work on our behalf to perform certain functions. Also, some companies may extend their own membership programs through us. We share personal information with such third parties only to an extent that allows them to perform their functions for us, or to extend their membership programs as detailed below. In each case, the third party involved is contractually obligated to protect the confidentiality and the security of the personal information we share, and they are also contractually prevented to use personal information we share for any other purpose.
Credit card companies and their vendors process credit card payments. We share credit card details, and other personal information necessary, in some cases, for processing credit card payments.
Delivery companies deliver packages we ship. We only share personal information necessary for delivery.