Rental Wifi

For all wi-fi enabled devices such as smartphones, tablets, and laptops.
Period: 5 days to long term
Data: Unlimited
Speed: Standard speed wi-fi | High speed wi-fi

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For UNLOCKED phones and tablets that supports the following networks: [Band 1 (2100MHz)], [Band 19 (800MHz)], and [Band 21 (1500MHz)].
Period: 5 days to long term
Data: Unlimited (High speed: 110Mb / day | 350Mb / day)

Check compatibility

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Order
Payment
Delivery
Return

* Once the payment is completed, a confirmation email of your order payment will be sent.
* Once your package is sent out, a delivery information email with the tracking number of the package will be sent.
* A reminder email will be sent few days before the return date.

  1. Make a booking and complete the payment from this website.
  2. Collect your package from any Japan Post Office or get it delivered to your hotel. How to Receive the Rental Items
  3. Your rental starts. Any issue? Contact us by email and we will get back to you asap.
  4. Your rental end date is coming close. We will remind you that by email.
  5. Your plan changed? No problem. Extend the rental period online. Extend Rental Period
  6. Drop the return package in any mailbox in Japan on the last day of your rental period. Your rental ends. How to Return the Rental Items


  • Get some refund when your device was not compatible with the SIM card.
  • Not all phones work with SIM cards sold in Japan. Only unlocked smart phones that can connect to Band 1 and 19 are compatible with our SIM card. If your phone was not compatible, we offer an option to return it within 2 days to apply for a refund. None of prepaid SIM card sellers give a refund even if your device was not compatible with their SIM card. Refund and Cancelation

  • Flexible rental periods available for both short and long term.
  • Our prices are calculated based on the rental period and not on the data amount used. This allows us to provide flexible rental period to you. If your plan is changed, you can extend the rental period easily online. Extend Rental Period

  • If there's any question or problem, contact us and we will help you.
  • We will reply to your messages as soon as possible in English.

Check what our customers say about their experience with us! Customer Review

Choose the best way for you from the options below.
  • Pick up your package from Japan Post Office in the airports.
  • Pick up your package from any Japan Post Office in your neighborhood.
  • Get your package delivered to your Hotel and collect it when you check in. (Please ask the hotel before ordering.)
  • Get your package delivered to your residence, airbnb or office. It's going to be posted in the mailbox.(Please ask your host/resident before ordering.)

Please read the following page carefully for the details. How to Receive the Rental Items


All Rental Items are received and returned by mail.
  1. Put the items in the prepaid return envelope we provide. You don't need to buy stamps.
  2. Drop the envelop into the red mailbox anywhere in Japan by the midnight on the last day of the rental period.

Our service is rental. All items including SIM cards need to be posted back on the last day of your rental.
We check the post mark on the envelope as well as the data usage history. Late charges will be applied if you do not post the return envelope on the return date.

Please read the following page carefully for the details. How to Return the Rental Items


¥ 540

  • Flat rate for every single order.
  • No return fee. Return envelope will be provided.
  • One return envelope provided per order.
    *If you order multiple items with different return dates, one envelope per each return date will be provided.
  • Max. 2 wi-fi units, 5 SIM cards per order.
How early should I place my order?

Please complete your order at least a week before the date you wish to start the rental. We need you to complete the order by 3 days before the start date, by 3pm (Japan time).

Do you do expedite shipping?

Yes, we do accept Last Minute Orders. The additional charge for express shipping is 430 JPY. You can check the earliest possible delivery date/pick up date on the Cart page.

How can I cancel my order?

Please inform us by email or from inquiry form. We issue 100% refund for cancellation made 5 days or more prior to the start date of your rental. We issue some refund for cancellations made later than that. Please see the following page for the rate: Refund and Cancellation

What happens if my flight delays and I couldn't collect my package at the airport?

You can either have your package forwarded to your hotel or cancel your order. Please see the following pages for the rate: Forward Package, Refund and Cancellation

Can I make changes to my order?

Yes. Please inform us the changes you would like to make (start date, item, address, etc) by email or from inquiry form as early as possible, and we will get back to you. Please note that we may not be able to accommodate your request when the stock is short etc. There will be a charge to change the delivery address and name after the package is sent out. Please see the following pages for the rate: Change Delivery Address / Recipient's Name

For more FAQ and answers to them please check the following page: FAQ