Rental Sim Card Japan
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Once you inserted our SIM card, please follow the steps below and change the APN setting on your device to connect to the network.

Please select the type of your device to see how to set the APN.

Android iPhone/iPad

Before you proceed, please turn OFF Wi-Fi, bluetooth, and data roaming on your device.
Make sure data communication is enabled. (Setting > Data usage > Cellular > Cellular Data, or Setting > Mobile Networks > Mobile Data Traffic. It may appear not exactly as this on your device.)

1
Settings > Wireless & Networks > Mobile Networks
2
Select "Access Point Names" and select "New APN"
3
Input APN Values according to instructions.
4
Save APN
5
Select the new APN you created.

3G/H+/LTE icon and Signal Bar will be displayed.

If the network needs to be selected manually, please choose "NTT DOCOMO".

1Mobile Networks 2Service Providers 3Select NTT DOCOMO


If you don't see any signal bar or "3G, "LTE", or "H" on the status bar, please check the network mode.

The phone cannnot receive the signal in Japan when [GSM Only] mode is selected.
Please change it to either [GSM/3G/LTE(Auto)] or [LTE/WCDMA].
(Settings >More.. >Mobile Networks >Network Mode)

Please download the APN profile for our SIM card using Safari browser to configure the setting. You may use free wi-fi at the airport or hotel to download the file after arriving in Japan. If you want to download the file before arriving in Japan, we recommend you do so right before you leave your country. Once you install our APN, your device will not work with your country's SIM card.

*If your model is ipad or relatively older iphone models, you can set the APN manually; please follow the instruction you find at the bottom of this page.

Important: Once you have finished using our SIM card, please delete our APN profile.
Your SIM card from other countries will not work properly if you don't delete our APN profile.
Go to Settings > General > Profiles, and select our APN and delete it. For further details, please check the official website of Apple.


Please turn OFF your Bluetooth and data roaming before you proceed the steps below.

1
Download the APN profile by clicking the button below from your iPhone. Please use Safari browser. It may not work with other browsers.
2
Tap "Install" on the "Install Profile" screen.
*It may not look exactly like this on your device. "Not Signed" or "Not Verified" is ok.
3
Tap "Done" on the upper right corner of the screen to complete the installation.

4G / LTE
3G
4
Tap "Settings" and select "Cellular"
5
"Cellular Data": On, "Enable LTE" or "Enable 3G": On. Setting is completed.

Downloading the APN PROFILE from your computer

  1. Download the APN profile to your computer.
  2. Forward the APN profile to your iPhone by attaching it to an email and etc.
iPhone Troubleshooting

iPhone

  1. Settings > General > Network
  2. Enable 3G = ON, Cellular Data = ON, Data Roaming = OFF
  3. Cellular Data Network > Enter the APN info we provide with the SIM card

iPad

  1. Settings > Cellular Data > APN Settings
  2. Enter the APN info we provide with the SIM card
1
Tap "Settings" and select "Cellular"
2
Cellular Data: On, Enable 3G/4G: On, Data Roaming: Off, Select "Cellular Data Network" after confirming the above settings
3
Enter the following settings: APN, Username and Password
iPhone Troubleshooting